Hi everyone,

 

The wife and I bought a new fridge about two weeks ago after our old one died. It looked like it'd be too pricey to fix and it was fairly old (belonged to previous owner) anyway so thought it was time.

 

We got a side-by-side Frigidaire from Lowe's that had decent enough reviews.

 

A couple of days ago I noticed that A) the ice wasn't dispensing and B) that there was a massive buildup of ice all along the back panel of the fridge. It looks almost like a glacier flowing down, with icicles hanging off the shelves as well. It seems to have started from near the make of the ice tray. They were longer/more prominent but I knocked some of them loose.

 

The ice maker was full but not a frozen sheet on top or anything. I actually can't even pull out the tray because the back is frozen and I don't want to break anything.

 

Again, we have only had this fridge since 12/15.

 

We got the extra protection plan from Lowe's, and when I called yesterday about it they said they couldn't even get someone out to look at it until January 11th. I have no idea what sort of damage is happening from this and don't particularly want to wait a couple of weeks.

 

I called a local repair place and she advised me to just go to Lowe's and ask for a new one, as even when they come out they'll probably need to order a part, stretching out the process even further.

 

Any advice? I'm relatively new to the homeowner thing.

 

Some photos here:

https://drive.google.com/open?id=0BzRwxW9dx...WVBmUlNJcW1GUUE

 

And yet another shelf lower. The weird sheet/igloo there was left after I removed a bag of frozen potatoes.

Doubt this helps but I used to have the same problem but turned out my door wasn't closing all the way and I didn't realize it.

I'd call the manufacturer and see if they can send someone out before the 15th. That's still under their warranty too.

 

Not sure if you can, but I would just return it. If you're having problems with the unit after 2 weeks, it's probably a lemon. I'd start fresh if you can.