I use AVG virus software and today it detected a virus called

 

Trojan Horse Downloader.Keenval.C

 

But when I go to move it to the virus vault so it can be deleted, my trusty virus program can't do it. Any suggestions?

First I would move the file to some other location.

 

Then I'd alt+ctrl+delete and close any open programs I don't recognize. Then I'd try to delete the file.

 

If that doesn't work, try telling your anti-virus software to run the next time you restart, so that it scan before any programs are open, as there might be a little program that comes with the virus file, that when open prevents you from deleting it.

First I would move the file to some other location.

 

Well I tried to move the files to a seperate location but it says that access is denied. THe source file may be in use. The files by the way are in c:\_RESTORE\TEMP and they are .cpy files. (2 of them are infected apparently)

 

Then I'd alt+ctrl+delete and close any open programs I don't recognize. Then I'd try to delete the file.

 

Didn't notice anything weird here, and I'm pretty picky about what programs I let run when I start up.

 

If that doesn't work, try telling your anti-virus software to run the next time you restart, so that it scan before any programs are open, as there might be a little program that comes with the virus file, that when open prevents you from deleting it.

 

Couldn't find that option using my virus program.

 

Thanks for the help by the way Spiff. Although it hasn't helped it's still appreciated.

But when I go to move it to the virus vault so it can be deleted, my trusty virus program can't do it.  Any suggestions?

Yes. Get a Mac.

Yes.  Get a Mac. 

open program manager and locate the file that way. Close out the file and then deleate. Sometimes this helps

Also, once you do get it off your system, find out how it got their and plug the hole.