QUOTE (bmags @ Apr 9, 2016 -> 08:05 PM)
Yes, delaying game time would have helped. Also - re allocating the workers who would have done concessions on upper deck and opened up all concessions on lower level. There were huge obnoxious choke points. We had outfield seats, I had to walk all the way to the covered concourse for a polish, and because so little was availble it was backed up to the wall so you couldn't walk, completely packed with people. To go to the ATM and stand in line for food I missed 1.5 innings.
It shouldn't be so hard to pay $6 for a hot dog. After waiting in line for 40 minutes to get into the place, last thing I wanted to do was get in line for another 25. I should have left that game being pumped for sox baseball but I mostly left it wondering if I really wanted to see another game until July.
I can't believe I'll finally pop my cherry and it's to post a complaint after this teams start.
I've been a season ticket holder for almost 25 years and have attended 24 of the last 25 openers. I understand some quirks to be worked out and that large of a crowd, but service was horrible (off the charts bad on an opening day). I have Stadium Club access and noticed the shirts on the staff were different. When did Northern Delaware gain the concession contract? The staff was very apologetic and said it was a new management company and almost all new staff. They didn't do a "soft" opening and had no training. Food was cold (and awful), beer was warm, credit card machines didn't work and it was beyond awful. Vendors in the stands seemed normal, but when I left the seats to visit a concession stand I noticed the same Northern Delaware logos and again the service was incredibly slow. I've only attended about 10 games the last two years and maybe the contract has changed hands during that period, but it sure seems Delaware North is a last minute change or clueless. My ticket rep, who I'm tight with, actually knew I was there and was going to meet us at the seats and said they couldn't make it down and wanted to know about my service in the Club and concessions so there must have been numerous complaints.