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PC help please ...

Featured Replies

I know some of you guys are PC geniuses. I have a problem I cannot seem to solve. I am trying to install an HP printer onto a Dell PC that runs Micrsoft XP. The printer and software will not install because the print spooler is not running. I have tried various fixes thru Dell websites and HP support, but I can't get the spooler enabled. Any help will be greatly appreciated.

Buy a Mac.

Ok, now that I got that out of my system... I have no idea. lol

I haven't got the slightest idea. Try going online with Dell through tech support. Maybe they can help?

Start --> Run

 

Type 'CMD', hit OK.

 

Type 'net start spooler', then Enter.

Start->Run

 

Type 'services.msc' and hit enter.

 

There you should see a service called 'Print Spooler' and you can set it to automatically start up all the time.

  • Author

I'll let you guys know how it went after I get home from from work. Thanks for the suggestions.

  • Author
QUOTE(3E8 @ Dec 30, 2005 -> 05:29 PM)
Start --> Run

 

Type 'CMD', hit OK.

 

Type 'net start spooler', then Enter.

 

Response to this procedure:

 

The dependency service or group failed to start.

  • Author
QUOTE(DonkeyKongerko @ Dec 31, 2005 -> 03:40 AM)
Start->Run

 

Type 'services.msc' and hit enter.

 

There you should see a service called 'Print Spooler' and you can set it to automatically start up all the time.

 

Same as above.

QUOTE(Athomeboy_2000 @ Dec 30, 2005 -> 03:50 PM)
Buy a Mac.

Ok, now that I got that out of my system... I have no idea. lol

^^^

In services.msc, right click on the Print Spooler and select 'Properties'. What services are listed under the "Dependencies" tab?

QUOTE(YASNY @ Dec 31, 2005 -> 09:33 AM)
Response to this procedure:

 

The dependency service or group failed to start.

Start --> Run

 

Type 'services.msc', hit OK

 

Find 'Print Spooler' in the list

 

Right-click on 'Print Spooler' and select 'Properties'

 

Click on the 'Recovery' tab, make all three drop-down boxes 'Restart The Service'

 

The two text boxes underneath should have a '1' in them, hit OK

 

Right-click on 'Print Spooler once again in the Services list and select 'Properties'

 

Click on the 'General' tab, hit 'Start'

  • Author

Bump. I'll do this about 9 a.m. guys. Thanks again.

QUOTE(YASNY @ Jan 1, 2006 -> 02:02 AM)
Bump.  I'll do this about 9 a.m. guys.  Thanks again.

 

Worse case scenario, you may have to reinstall XP, you may have a corrupted file, a missing file, or some equally hard to find issue.

  • Author
QUOTE(3E8 @ Dec 31, 2005 -> 12:11 PM)
Start --> Run

 

Type 'services.msc', hit OK

 

Find 'Print Spooler' in the list

 

Right-click on 'Print Spooler' and select 'Properties'

 

Click on the 'Recovery' tab, make all three drop-down boxes 'Restart The Service'

 

The two text boxes underneath should have a '1' in them, hit OK

 

Right-click on 'Print Spooler once again in the Services list and select 'Properties'

 

Click on the 'General' tab, hit 'Start'

 

Same results here.

  • Author
QUOTE(DonkeyKongerko @ Dec 31, 2005 -> 11:50 AM)
In services.msc, right click on the Print Spooler and select 'Properties'. What services are listed under the "Dependencies" tab?

 

This service depends on the following system componants.

LexBce Server

Remote Procedure Call (RPC)

 

This might be where the problem is. That LexBce Server, that wouldn't be something left over from a Lexmark printer would it? I'm trying to install an HP printer now.

QUOTE(YASNY @ Jan 1, 2006 -> 09:37 AM)
This service depends on the following system componants.

LexBce Server

Remote Procedure Call (RPC)

 

This might be where the problem is.  That LexBce Server, that wouldn't be something left over from a Lexmark printer would it?  I'm trying to install an HP printer now.

 

Yep, that's exactly what it is. LexBce Server should also be in that services.msc list. Try to stop and restart LexBce if you can. Otherwise check the dependencies that LexBce has.

 

I googled some ways to uninstall LexBce, but it sounds like Lexmark likes to make things difficult. More info here.

QUOTE(DonkeyKongerko @ Jan 1, 2006 -> 01:27 PM)
Yep, that's exactly what it is. LexBce Server should also be in that services.msc list. Try to stop and restart LexBce if you can. Otherwise check the dependencies that LexBce has.

 

I googled some ways to uninstall LexBce, but it sounds like Lexmark likes to make things difficult. More info here.

 

Sounds like he could uninstall the LexBce?

QUOTE(DonkeyKongerko @ Dec 31, 2005 -> 03:40 AM)
Start->Run

 

Type 'services.msc' and hit enter.

 

There you should see a service called 'Print Spooler' and you can set it to automatically start up all the time.

 

Bingo.

  • Author

Problem solved guys. Your help is very much appreciated.

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