Brooks is amazing and has been highly responsive in the past via email.
He once offered to take my father and I through the executive office and onto the field three hours before a home game just because I had asked him if we could do anything special for my dad to offer gratitude for him supporting my life long White Sox obsession from California.
So my Dad and I visited Chicago, saw 8 home games, and for the last one Brooks treated us like White Sox family.
Amazing.