I emailed Brooks, my ticket rep, and a few others when TLR was hired stating my disgust and my intention to boycott season tickets and merchandise. I did get seemingly genuine answers from a few, but it was obvious the level to which they had to toe the company line and were powerless to do anything. While it made me feel a bit better to vent, it just showed how insulated the higher ups were from any fan criticism/opinion. I don't discourage anyone from calling/emailing/not renewing tickets etc, but temper your expectations for change. I would love for any fan action to impact their decision making for the better, but it's not something I could ever truly expect to make a difference. Just my 2 cents.