This isn't the same thing but I did once open a CD brand new in the wrapping. When I got home and opened it up it had a huge crack in it and was unplayable. Of course when I got to the store they refused to exchange it for a new copy because of course that doesn't happen. So now I never buy a cd, dvd, or videogame without opening it in the store.
But in relation to the main topic, it sounds like total BS to me. I mean a brick...