Well I don't work on the business end of that office. But I can tell you the basics. A family needs to register with the food bank, filling out paperwork and proving they are a resident of the township. Once that is established, they go into the system. They come in once a month for a big load, and once a week for smaller loads. How much they get of any given thing depends on their family size, including number of children. And of course then things are conditioned or adapted if the food bank is low or out on some category of food. Also, some families are eligible for a small gift card to go with the groceries, for use on other needs. I don't know the qualifications around that part.
I mean, donating to your local food pantry is a great start. Just find out where your nearest one is. If you're in Chicago, there is the Greater Chicago Food Depository, and other ones. In the suburbs, sometimes it is at the township level, but some villages I think may have their own. Outside the Chicago area I am not sure how it works but there are certainly food pantries, and I am sure they would be happy to take any money or your time that you would offer. Just reach out to them. I'd guess that money is highest priority, then people's time, but it probably depends on the specific situation each organization is in right now.